Refund policy

Refund Policy

At Delvanesare, we want you to be completely satisfied with your purchase. Please read our refund policy carefully.

Eligibility for Refunds

We accept refund requests within 30 days of the delivery date. To be eligible for a refund, your item must be:

  • Unused and in the same condition as received
  • In its original packaging
  • Accompanied by proof of purchase

Non-Refundable Items

The following items are not eligible for refunds:

  • Sale or clearance items
  • Gift cards
  • Downloadable software or digital products
  • Items that have been used, damaged, or altered

How to Request a Refund

To initiate a refund, please contact us at support@Delvanesare.store with the following information:

  • Your order number
  • Reason for the refund request
  • Photos of the item (if applicable)

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days to your original payment method.

Exchanges

If you need to exchange an item, please contact us at support@Delvanesare.store and we will assist you.

Contact Us

If you have any questions about our refund policy, please email us at support@Delvanesare.store.